VANITII Mirror FAQs
LED Lighting Technology
What is the operating temperature range of your mirrors?
VANITII LED mirrors come standard with 6000K color LED bulbs, which we believe provide optimal "natural daylight" lighting for makeup and grooming applications. We also offer a 3000K Upgrade. As you can see in the chart below, 3000K provides a "warmer," yellowish light that resembles a standard incandescent light bulb. The warmer color temperature helps you visualize how you would appear under softer lighting conditions. The choice of LED color option is a matter of personal taste; both options provide the same brightness (lumens) based on the mirror's size.
Can your mirrors be used as the sole source of light in a bedroom?
No, we do not recommend using an LED mirror as the only source of light in a bedroom. We suggest having additional overhead lighting along with the LED mirror to create an ideal lighting setup for your space.
Why should I buy an LED mirror?
An LED mirror is the next generation of mirror and lighting integration. It can eliminate the need for separate wall lighting typically found above traditional mirrors, providing a clean and modern look to any bathroom.
Are your LED light mirrors dimmable?
Yes, our mirrors are dimmable. You can adjust the brightness to suit your needs for daily use.
What is the lifetime of your mirror's LED light bubbles?
The LED light bubbles have a lifetime of 50,000 hours.
How does an LED mirror enhance daily life?
Getting the perfect natural lighting while applying makeup, shaving, or cleansing your skin can be challenging, but LED mirrors have revolutionized the experience. The light bulbs surrounding the mirror not only add to the aesthetic appeal but also provide a more natural view of your actions and how you will appear under sunlight. These mirrors, often referred to as "Hollywood mirrors," are commonly used in dressing rooms on theater and movie sets. With adjustable brightness and color options, you can create the desired ambiance and feel like a movie star in your own space.
Do you offer repair services for LED mirrors?
Yes, we have a repair center in the USA. Please email the details to service@vanitii.com, and we will provide further assistance.
Is it possible to change the LED bubbles ourselves?
Yes, it is easy to change the LED bubbles. Please email the details to service@vanitii.com, and we will provide you with a detailed operation manual.
AdditionalFunction of the mirror
Touch screen
Memory function .
USB charging port
Bluetooth speaker
Wireless charger
Phone holder
Socket build-in
Rotation
Bluetooth Audio
How do I connect to the Bluetooth speaker?
To connect to the Bluetooth speaker, please enable Bluetooth on your phone and ensure that it is visible to unknown devices. Then, choose the device named VANITII or MUSIC MIRROR. Once connected, you will hear a confirmation sound, indicating that your smartphone has successfully connected to the mirror's Bluetooth, and the speaker will now function.
How can I adjust the volume of the Bluetooth speaker?
You can adjust the volume of the Bluetooth speaker through your connected smartphone. Simply use your smartphone's volume controls to increase or decrease the speaker's volume.
What is the maximum distance for Bluetooth connections?
The maximum distance for Bluetooth connections is 394 inches (without obstacles). Within this range, you can enjoy a quality connection.
Do your Bluetooth mirrors support pairing with more than one smartphone?
With Bluetooth technology, you can pair one device at a time. However, you can pair as many devices as you like, as there is no limit to the number of pairings. If multiple previously paired devices are in close proximity, the mirror will prioritize and connect to the closest/strongest signal. To switch to another preferred device, you would need to disable Bluetooth on the initially paired device.
Package
How is your mirror packed?
Your LED mirror is carefully packed. It is wrapped in layers of foam and placed inside a sturdy box. The package has also undergone carton drop tests to ensure its durability.
What should I do if the package of the mirror is broken upon arrival?
Please inspect the outer package of the received item, and if there is any breakage, take a photo and open it carefully. If the mirror is also broken inside the package, please promptly report the problem to our customer service team within 7 business days of receiving it.
Is the packaging environmentally-friendly?
Yes, the packaging materials such as foam, corrugated carton, and wooden frames are environmentally friendly. They are designed to be reusable and sustainable.
Vanity Desk FAQs
Why should I buy a lighting vanity desk?
The LED light vanity desk represents the next generation of vanity desks. It eliminates the need for traditional vanity desks and brings a clean and modern look to any bathroom. This vanity desk set will surely cater to your beauty routine for years to come.
Additional functions of the vanity desk:
LED LIGHT STRIP BUILD-IN & USB Charging Port
The built-in LED light strip enhances the charm of the jewelry storage space. Additionally, there is a USB port on the left side of the desk for convenient phone charging.
What is the material of the vanity desk?
The vanity desk is crafted with engineered MDF woods and premium quality glass.
How to assemble the vanity desk?
EASY ASSEMBLY: Worried about assembling a vanity table with large pieces? Not this time! When our vanity set arrives, all parts are pre-assembled. You only need to attach the legs to the vanity, which takes only a short amount of time. You can follow the instruction manual provided or contact us at service@vanitii.com for assistance.
How is your vanity desk packed?
Your vanity desk is carefully packed, wrapped in layers of foam and placed inside a sturdy box. The package has undergone carton drop tests to ensure its durability.
What should I do if the package of the vanity desk is broken upon arrival?
Please inspect the outer package of the received item, and if there is any breakage, take a photo and open it carefully. If the items inside the package are also broken, please promptly report the problem to our customer service team within 7 business days of receiving it.
Is the packaging environmentally friendly?
Yes, the packaging materials such as foam, corrugated carton, and wooden frames are environmentally friendly. They are designed to be reusable and sustainable.
General Questions
What is your recommendation for cleaning and maintaining LED mirrors?
We recommend using a soft, dry, and non-abrasive cloth to clean the LED mirrors. It's important to avoid using cleaning agents or abrasive materials on any type of finished surface. Additionally, we have included a cleaning cloth inside the package for your convenience.
Is my credit/debit card information stored in your records?
No, VANITII does not store any credit/debit card information at any stage during or after the purchase process. We do not keep any card information on record. Our website is hosted on Shopify's secure servers, and all transactions are processed through secure and compliant processors that serve millions of customers daily.
What are your shipping costs?
We offer Free Shipping in the United Kingdom.
Other regions: For DHL, Shipping costs differ for different products and countries. Regional areas may incur further charges. The charges automatically calculates when you make a payment.
How is the product delivered?
Orders are shipped using various couriers, mainly DHL.
When can I expect my order?
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.
We typically ship 1-2 business days after we receive your order. Depending on where you live in the United Kingdom, you can expect to have your order delivered to you in 3- 5 business days after your order has shipped.
All international packages are shipped via DHL. VANITII is unable to control or predict delivery windows for International shipments.
What methods of payment can I use?
VANITII accepts the following:
Visa, MasterCard, Paypal, Apple Pay, Google Pay, and Meta Pay.
At this time, we cannot accept cash, CODs, checks, money orders or gift certificates for online purchases.
How do I cancel my order?
You may cancel your order up until your order has begun being processed. Please contact our Customer Support Team by email at service@vanitii.com. We will send an email confirming the order cancellation.
How do I use a promotion coupon code?
To use the coupon code, follow these steps:
- Select the item(s) you want to purchase and add them to your shopping cart.
- Proceed to the checkout page.
- Desktop: Look for the "Gift card or discount code" field during the checkout process.
Mobile: Click the arrow next to "Show order summary" to expand section and you will find the "Gift card or discount code" field - Enter the coupon code exactly as provided, without any spaces or additional characters.
- Click on "Apply" to apply the coupon code to your order.
- Enjoy your discounted purchase!
Wholesale FAQs
Wholesale Inquiries
For any wholesale or partnership opportunities, including distributorship, bulk purchases, or non-profit collaborations, please email us at frank@vanitii.com.
What support do you provide to distributors?
VANITII offers the following support to distributors:
- Fast drop-shipping through our UK Local warehouse.
- Distribution price to maximize profit.
- Distributors can visit our showroom to choose new items.
- Free return for any stock.
- Professional UK local service team.
VANITII Showroom:
Linden Court House, 52 Liverpool Street, Salford M5 4LT United Kingdom
Can I get a special price for bulk orders?
Yes, we offer special pricing for bulk orders. You can avail of discounts when making the payment. Please visit VANITII Distributor page for more details.